Quality Install Program

Tri-State’s Quality Install (QI) training program provides in-depth training on the latest technology and advancements in electric heat pumps and heat pump water heaters. These systems deliver superior efficiency, comfort, and performance. Select the appropriate option below based on the type of installation you’re performing.

HVAC and Heat Pump Technicians

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Plumbers and Heat Pump Water Heater Technicians

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What temperature is a point of emphasis for the program?
What is the minimum HSPF2 for a consumer or contractor incentive?
What are appropriate ways to ensure cold temperature comfort?
Can you install a mini-split heat pump to heat part of a home or size the heat pump portion of a dual fuel heat pump to meet only 70% of the load and still receive the quality install incentive?
If sizing a mini-split to heat only part of a home should you use a block load or room by room calculations?
Do all 4 ton heat pump systems provide 48,000 btus at 5°F?
Where can you find information on capacity?
When using a timed average traverse to measure airflow do you need to know the size of the duct work?
When testing airflow should you reference the equipment literature booklet?
If a home owner has a variable speed heat pump and goes to work for 8 hours, should they set back their thermostat?
If converting from natural gas or electric resistance, should you up size the tank? For example go from a 40 gallon to 50 gallon?
If you have to duct a heat pump water heater, is inside to inside ducting the best and most efficient?
In one hour most heat pump water heater can raise more gallons of water 90 degrees compared to an electric resistance water heater?
If the water heater is in a closet or in tight room, where should louvers be cut into the door?
If using a tempering valve to “increase” tank size (adjusting temperature from 120F to 130F increases the hot water equivalent by 10 gallons or in practical terms a 50 gallon water heater would perform similar to a 60 gallon water heater). What should you do prior to leaving the house?